FAQ

How do I login to the payment portal as a student?
Simply click on the login button and then select "Student Login". This will direct you to our Microsoft 365 system authentication system.

How do I request access if I am a parent/guardian?
If the student is over 18, they need to complete and sign the FERPA form to grant you access. Once they have signed the form , we will create an account and email it to the parent/guardian.

What currency should I use?
Dollar payments are only allowed by students who are US or Canadian citizens. All our nationalities are required to pay in Euros.
To pay in Euros you will be directed to our payment system located in the EU. You must insert the amount you wish to pay in the appropriate field.
To pay in dollars, simply click the "Pay Invoice" option next to the invoice you wish to pay.

What should I do if I pay the wrong amount?
Send an email to finance@aur.edu

How long will it take for my payment to be processed?
Please allow 24 hours for your payment to display in the portal.

What is a financial hold?
A financial hold is placed when fees are not paid by the deadline. If the bill has not been settled by the deadline, the student will be placed on financial hold. Students will not be able to make adjustments to their courses (such as adding or dropping courses) with a financial hold.
If tuition is not paid by the first day of the first week of classes, the student's registration will be dropped and only reinstated upon full payment.

What is the tution refund policy?
Tuition refund policies can be found here

Is there a refund when you drop from 15 to 12 credits?
You are considered full-time if you register for 12 to 17 credits. You are considered a part-time if you drop below 12 credits (ie 1 to 11 credits).

How can I make a payment if I do not wish to use a credit card?
If you do not wish to use a credit card for payment, you may choose to pay offline: https://aur.edu/make-payment#2 When making your payment, please refer to the invoice for details. Ensure that you select the correct offline payment method , based on your billing currency.